With the quickened pace of business requiring faster scale, leaders and decision-makers must find ways to adapt and optimize their processes. Also expect questions about the specific modules and how you have implemented them before. Prepare for your interview. What exposure have you had to the ServiceNow Platform? Describe in detail your experience working on the ServiceNow Platform. Q1. Proficient Instructors: Our trainers are seasoned experts with vast expertise in implementing and managing ServiceNow. 2. The CMDB is an important foundation for many ServiceNow applications, as it stores and manages data about the configuration. It includes features like service mapping, event management, orchestration, cloud management, discovery, and operational intelligence. Average Rating. What is the latest ServiceNow user interface, and when was it. What are my expectations. If you are looking for a job change or preparing for a new job as ServiceNow Developer, then I have developed the list of ServiceNow Developer. ServiceNow Interview Questions Emails/Notifications 1. Experience years at similar roles. SANTA CLARA, Calif. All Rights Reserved. 4. © 2022 ServiceNow, Inc. With the quickened pace of business requiring faster scale, leaders and decision-makers must find ways to adapt and optimize their processes. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. ServiceNow interview questions. March 22, 2023. Developer Build, test, and deploy applications. ServiceNow Integration administrations assures abilities which make it simple for ventures to. In this video, Alexander Ljungström, managing director at Einar & Partners, goes through security-related aspects to a successful discovery strategy. Impact Accelerate ROI and amplify your expertise. Rating: 4. Using discovery patterns and schedules, the Discovery learning path will examine IP-enabled configuration items (CIs) and their relationships and. A free inside look at company reviews and salaries posted anonymously by employees. Dates and commitment: Join us for a 70-minute interview via Zoom with our lead researcher sometime between October – November. It works seamlessly with your ServiceNow applications, delivering out-of-the-box value across the entire IT value stream—helping you to diagnose service outages,ServiceNow ITOM •99% of CMDB key components discovered automatically •30% more SQL databases identified compared to manual processes NBN expands ITOM transformation •140 business services mapped in hybrid environment •1. Combine ITSM with other products and apps to create a powerhouse technology platform. Failure to involve the security team early might cause. Workforce Optimization. A technical test and interview with our Service Delivery professionals to measure your skills. It takes time, practice, and the right focus. IT operations management (ITOM) is the management and strategic approach to planning, building, and operating digital services, technology, components, and application requirements in organizations. Have you worked on ServiceNow CMDB? How to enrich data in CMDB? “Yes, I have extensive experience working with the ServiceNow CMDB. . Watch this webinar for a step‑by‑step guide for establishing clear dependency mapping, increasing visibility into service issues, automating incident response, and change management. Using ExamTopics. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Experience in the design and implementation of ServiceNow solutions. Also if the price is more than USD 500 then trigger a financial approval. Connect and share knowledge within a single location that is structured and easy to search. ServiceNow helps enterprises to map and monitor technology resources across their entire landscape. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Questions? Title: ITIL4 and ServiceNow Author: Mario Vivas Created Date:Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Q) What controls what data users can access ? ACLS is a rule that will match the object (Field or Table) and which permissions are required to access the object. Join the session via Zoom. forEach on an array Round2: 1. Also expect questions about the specific modules and how you have implemented them before. ServiceNow is a lot of different things packed up into one pretty awesome platform. Q&A for work. 2. 4. The business value of ServiceNow’s ITOM capabilities is the increased data accuracy of Accenture. If IP address changes, will it still be retained under equipment name in CMDB: Yes. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. May 24, 2022 ServiceNow (NYSE: NOW) hosted its Financial Analyst Day 2022 on Tuesday, May 24, in Las Vegas. It allows for increased productivity, lower costs, and improved end-user satisfaction. Reimagine always-on technology services enabled by automation. Our Sample ServiceNow Certified Implementation Specialist - IT Service Management Practice Exam will give you more insight about both the type. Mostly asked ServiceNow interview Questions. which will help you to prepare for the servicenow interview. Its related tasks revolve around the capacity, cost, performance, security,. It is hosted in the ServiceNow Cloud and is maintained by ServiceNow staff. Safeguarding ServiceNow Data: A Comprehensive Guide to Backups and Restoration. Each COE displays different fields in the new case form. The Course Outline is the most important part of your preparations as all CIS Event Management Questions originate from it. 0 Instructor Rating. Get hired. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Platform Architects call on insight they’ve gained in successful ServiceNow projects to help you make the right technical decisions today that will deliver the business outcomes you want. This article has been contributed by Kylie Fowler. I will continue to add more with my research. Mostly asked ServiceNow interview Questions. ServiceNow ITOM Enterprise. You use UI policies to set a field as mandatory, which is read-only and visible. Join the session via Zoom. Hi all- Quick background: I inherited a pre-existing Discovery implementation and our senior admin quit a few months ago, so my hand has been in all the pots while my experience is pretty limited, particularly with Discovery. Event Management is an application built in the ServiceNow Platform, being a part of the ITOM suite, that collects all events from a variety of monitoring systems into 1 place and then does the magic with the data to produce actionable alerts and incidents. Accenture initially deployed Discovery and Event Management to cleanse the CMDB foundation to support the enablement of subsequent ITOM features. March 22, 2023. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Check out the top CIS Event Management Interview Questions to prepare for the interview. Our free one-day event kicks off in October. . What is the difference between ServiceNow and Salesforce? Q2. . Let's delve into the essential aspects of Ser. 02/2020 to Current. Effective IT Operations Management (ITOM) requires an integrated, service-centric approach, one that maximizes. Impact Accelerate ROI and amplify your expertise. . Created AGILE approach with 2-week sprint cycle and daily scrums. 1 Answers. To increase the effectiveness of your study and make you familiar with the actual exam pattern, we have prepared this ServiceNow IT Service Management Implementation Specialist sample questions. Learn about interview questions and interview process for 7 companies. 5,012 Students. They lack visibility to the IBM Z and IBM i systems that process so many of the. Keep an eye out for an email confirming your interview session. It takes time, practice, and the right focus. This is Mock Exam . B- How do you test your emails in sub productioninstances?Mostly Asked ServiceNow Interview Questions (2-6) Years Exp. Drive action to high-risk areas, business disruptions, noncompliance, and vendor status changes. Identify network issues and assess impacts across multiple network monitoring systems. User. Learning Objectives: Level set ITOM Knowledge including MID Servers, Discovery, Service Mapping, and Event Management. Batch starts on 26th Nov 2023. ↳. 44 open jobs for Servicenow itom consultant. This might seem obvious, but Discovery is the tool best-suited to populate the CMDB with CI details. ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Learn More. The ServiceNow ITOM suite helps enable multiple components, including the automation of infrastructure discovery, compliance maintenance, services mapping, and events rationalization. Failed my first Technical Interview today. Implementing forEach without using . Viewing 1 - 8 of 8 interview questions. Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps. Later, to my reply with the feasible date/time windows, I have never. security Operation. Event management reduces event noise, increases value from existing tools, helps IT understand the root cause, and improves service availability. IT Operations Management (ITOM) Predict issues, reduce user impact, and automate resolutions with AIOps. Interview was on site and seemed normal and relaxed first, but after second interviewer arrived it became a bit blunt. Align asset investments to business needs. Search Servicenow itom jobs. ----- -----For Okta 2023: 💠What is the Sys Popup view in ServiceNow and how can we create one? 💠What is incident management in ServiceNow? 💠What is the relationship between the incident, problem, and change management?::: 💠 For a more detailed demo of the top 10 ServiceNow ITSM question watch the video below 1. ServiceNow This Learning Path provides all required training and exams to become a ServiceNow Certified Service Mapping Implementation Specialist. ITSM is a strategic approach to IT management, with a focus on delivering value to customers. Reviewers felt that ServiceNow IT Operations Management meets the needs of their business better than Moogsoft. United States - Global; Brasil - Português; Asia, Pacific, and Japan. In Problem Management, based on the Category and Sub Category, the Problem Management Group should auto populate when requestor submit or create the ticket. Questions from all the topics as per the Servicenow CIS. Search Servicenow itom consultant jobs. 909 Reviews. Practicing for an exam like the CIS-Discovery can be a full-time job. Communication is made via the MID server, an on-premises proxy worker component of ServiceNow, which then scans the entered IP ranges 4. ITSM is concerned with how IT teams provide services, whereas ITOM is concerned with event management, performance measurement, and the techniques. Hello Community, In the dynamic world of data management, ServiceNow plays a pivotal role, ensuring the integrity and availability of crucial information. It helps organizing Services, HR data, and processes by functional discipline. Many teams have issues managing their services, cloud deployment, governance, service outages, etc. 30 Servicenow Developer Interview Questions and Answers. Reduce customer effort and improve your bottom line. A- Have you configured notifications in an instancebefore? 2. IT teams employ to manage themselves and their internal operations. Love your job. Viewing 1 - 9 of 9 interview questions. Top Most asked ServiceNow Interview Questions and Answers for beginners. ServiceNow Blog. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. Try to solve atleast one code problem correctly. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Powering IT Operations in a Cloud-First World ;. 1. Showcase SAM, HAM,. com have provided you some of the. Over the past year, organizations worldwide have seen an increasing number of cyberattacks. Get the right Servicenow itom consultant job with company ratings & salaries. Check the “Click here to accept the ServiceNow Developer Agreement” checkbox and click on Submit. And flow designer will execute the. They will lead you through real-world scenarios and practical examples, ensuring a hands-on and immersive learning journey. Deliver enterprise agility for better business outcomes. ServiceNow® IT Operations Management (ITOM) delivers a comprehensive and integrated set of capabilities that’s built seamlessly on your existing ServiceNow® IT Service Management (ITSM) investments. The ServiceNow ITOM suite helps enable multiple components, including the automation of infrastructure discovery, compliance maintenance, services mapping, and events rationalization. We here at ExamTopics understand that. 4+ years of Experience working and developing ServiceNow ITOM. 1. 3 © 2021 ServiceNow, Inc. Prepare for your ServiceNow interview Questions for 2024 with our comprehensive guide. I have applied for the position online on Jan 28th. As per Forrester Research- ServiceNow permitted IT productivity to enhance by more than or equal to twenty percent with structured machine learning to automate routine tasks. Align asset investments to business needs. 1. Servicenow Itom Developer Resume jobs. Following on from first Ask The Expert CMDB and ITOM Discovery Webinar (Aug 2019), ServiceNow provide another opportunity for attendees to ask their real questions to a real expert. 2. 3. ServiceNow users have ten percent quicker issue goals. ServiceNow Learn more nearly ServiceNow products and solutions. List of 45 interview questions which will be asked from 2-6 years experience servicenow professional is mentioned in this article. If you have recently gone through an interview and want those questions to be. Using discovery patterns and schedules, the Discovery learning path will examine IP-enabled configuration items (CIs) and their. I was acknowledged on Feb 2nd to initiate a telephonic discussion based on my availability. Combine ITOM with other products and apps to create a powerhouse operational platform. Kegman Inc. ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. This up-to-date view of the enterprise facilitates ITOM in its efforts to speedHere are the top five hard-skill interview questions tailored specifically for ServiceNow. S. Try to cover the complete syllabus of the Certified Implementation Specialist exam. Implementing setTimeOut without using setTimeOut 4. Learn more about TeamsWhat is IT operations management (ITOM)? IT operations management (ITOM) is a set of processes responsible for building, managing, and maintaining an organization’s IT infrastructure and is one of the main functions of Service Operation in the ITIL framework. According to the latest studies, the demand for the ServiceNow tool is rapidly expanding, and it holds a market share of roughly 0. User. ServiceNow is a powerful platform with critical qualities which drives current businesses to be executed quicker and turn out to be more versatile. Sign up today in 3 easy steps: Please select a day and time convenient for you via Calendly here. Vulnerability management is a term that describes the various processes, tools, and strategies of identifying, evaluating, treating, and reporting on security vulnerabilities and misconfigurations within an organization's software and systems. There were three rounds 1. In addition will have practical knowledge in how to implement Service Mapping. Impact Accelerate ROI and amplify your expertise. Community;. can leverage data and capabilities across the Now Platform, including: • StrategicPortfolio Mgmt (SPM) • IT Service Mgmt (ITSM) • IT Operations Mgmt (ITOM) • IT Asset Mgmt (ITAM) • Integrated Risk Mgmt (IRM) For example, APM + ITOM . Viewing 1 - 9 of 9 interview questions. Identify and solve issues before they occur with cross-team automation workflows. Vulnerability management definition. Improve agent and customer experiences. What is the parent table of Incident and Change applications ? - task2. Love your job. ITSM is more visible and outward-facing to people outside of IT. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT. Combine ITOM with other products and apps to create a powerhouse operational platform. We make the world work better for everyoneWe would like to show you a description here but the site won’t allow us. Created various workflows for Incident Management, Change Management, Service Requests. Systems Admin with extensive knowledge in managing in-house applications, providing training to staff on the best usage of the platforms. Keep an eye out for an email confirming your interview session. Any customer on or above Rome Patch 5 can install (or chose not to) this plugin. Learn about interview questions and interview process for 7 companies. Intelligent IT operations Use AIOps and machine learning to proactively pinpoint disruptions and root causes for. servicenow architect. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. Discovery is. ServiceNow leverages a single platform to support traditional monitoring tools as well as cloud-first observability monitoring throughSucceed at scale with ITSM Pro. It provides various integrations for its clients, and has received it as a flexible business apparatus. I am sharing some interview questions on servicenow shared by ServiceNow Aspirants recently in February -March 2020. By asking this question, the interviewer wants to evaluate your teamwork skills, your commitment to quality, and your understanding of best practices in software development. Hardware Asset Management (HAM) is a powerful starting point for a robust CMDB—empowering the asset and discovery data Software Asset Management (SAM) needs. ServiceNow ITOM enables businesses to enhance their efficiency by. Article provides mostly asked servicenow interview questions. Glassdoor has 8 interview questions and reports from Servicenow technical architect interviews. Not Just Questions - Get Real ServiceNow CIS-Discovery Exam Experience. Prepare for your interview. This often involves providing the leaders with specific IT asset management interview questions that will help them uncover candidates who will be ideal additions to their teams. Transform your business operating platforms and processes by adding automation and advanced analytics capabilities to drive efficiencies and gain powerful actionable insights. This Practice Tests Course Is For Anyone Who Is Preparing For The Servicenow CIS-SM and Want To Evaluate Their Knowledge, Identify Their Weakness and Clear The Exam From The First Attempt. Teams. Fill your email Id for which you receive the ServiceNow Build document. B- Why should the sys_email table have least privilegedaccess? 4. First round was more about how a person reacts to different situations and second round was completely Technical. ServiceNow certifications. Glassdoor has 9 interview questions and reports from Servicenow architect interviews. Regular columnist and Analyst at The ITAM Review. Learn how ServiceNow ITSM can transform your IT processes, improve your customer satisfaction, and align your IT goals with your business outcomes. Certification is not simple and takes immense work. Automate asset workflows at each stage of the asset lifecycle. ServiceNow Discovery Implementer path enables those looking to successfully implement ServiceNow Discovery by laying the groundwork for mature infrastructure operations management. Service now live interaction with job seekers0:8 : CSA exam webcam issue, what is the best option to attempt the exam:1:30 : How to learn JavaScript from beg. You cam purchase ServiceNow for approximately $60 along with one additional day environment, one pro and one day. ServiceNow Admin Interview Questions. Designed Content Management System for Various system which involved layout, CSS, and service catalog work. Using ExamTopics. Top Most asked ServiceNow Interview Questions and Answers for beginners. No preparation. Robotic_space_pirate. It includes features like service mapping, event management, orchestration, cloud management, discovery, and operational intelligence. Houston, TX. There are various tools that are designed specifically based on the needs of the user that. New patterns are released regularly through the ServiceNow Store. I applied online. Top ServiceNow Interview Questions Q1: What Do You Mean By ServiceNow? (Alternatively, What Is ServiceNow ?) Ans: ServiceNow is an ITSM tool (IT. Questions related to ITOM mostly. 2. Data from the cloud, IT infrastructure, logs, metrics, events, and container-based resources are all collected. Get hired. Welcome to the Now Platform Utah release! Jon Sigler. Rating: 4. I have consolidated the servicenow inter. Join us live on Live Demo on answering the Top 10 Servicenow ITSM Interview Questions and Answers Join the channel for more new videos to come to your email!Deliver Agile Multi-Cloud Governance with ServiceNow ® ITOM Optimization ; White Papers. Use continuous monitoring and dynamic dashboards for a real-time view of compliance across your extended enterprise. List of 45. #ServiceNow Developer Interview Questions & Answer Set1| #Very Important Interview Questions These Questions are being asked frequently in almost each & ever. Community;. ServiceNow ITOM is a set of integrated tools and modules that can be used to streamline and automate IT operations in the organisations. We would like to show you a description here but the site won’t allow us. Basic ServiceNow Interview Questions for Freshers. beyond ServiceNow ITOM. Intelligent IT operations Use AIOps and machine learning to proactively pinpoint disruptions and root causes for. Click the Run Test button. A new dialog will open. The licensing cost is based on your partnership with ServiceNow and what you have selected for implementation. 11-16-2022 07:29 AM. Built-in discovery capabilities maps your technology infrastructure by: (1) employing the latest , most detailed patterns to quickly create a complete inventory of all physical and logical infrastructure elements including custom applications— right as. Working with Change Management workflow from scratch ad building out the framework as needed. servicenow architect. i. I hadn't even heard of ServiceNow until my workplace at the time bought it. Practicing for an exam like the CIS-Discovery can be a full-time job. ITOM describes the individual processes and services that are administered by an IT department—this includes administrative. Compare. In other words, it allows you to monitor your company’s digital. Sort by: relevance - date. The CIO Dashboard can also integrate data and metrics from systems and sources outside of ServiceNow. There is a passing percentage in the ServiceNow CIS ITSM Exam that is 75% which means 45 questions out of 60 must be marked correctly. Prepare for your. A multilevel or hierarchical SLA – between everybody, or at least, multiple departments of an organisation. The COE allows you to limit access to sensitive information, promote consistency for metrics. The primary goal of ServiceNow ITOM's features is to automate the laborious and time-consuming operations performed by the IT staff. 67% reduction in P1 and P2 incidents via Event Management and process improvements. Check Out: ServiceNow Interview Questions and Answers: Password Reset Application Client Software Distribution Application. With our deep knowledge and. Apart from the aforementioned interview questions there are more ServiceNow interview questions check out at here from wisdom jobs. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Odyssey Information Services (Houston) 4. ITSM is more visible and outward-facing to people outside of IT. Top 6 Wipro Servicenow Developer Interview Questions and Answers. 4. Unfortunately, ServiceNow and other ITOM systems and tools generally have a critical blind spot. 226 open jobs for Servicenow itom. 1) What is ServiceNow? ServiceNow is a cloud-based IT Service Management tool. These interview questions will also help in your viva (orals) Report a Bug. . TeskSlate’s ServiceNow online training allows you to implement ServiceNow to reduce IT costs and build custom applications. What is difference between service catalog and order guide and record producer. However, that's just the start. The event featured presentations by ServiceNow executives who provided updates on the company’s strategy, product roadmap, financials, and customer momentum. Sharing knowledge with end users and other professionals on various ServiceNow topics. That was 7 yrs ago and now I'm a CMA. DH: Get Hired with Our Job Guarantee Programs. Documentation Find detailed information about ServiceNow products, apps, features, and releases. The IT challenge. Find best Itam Interview Questions and Answers for Freshers and experienced. Accenture’s ITSM and ITOM journey on ServiceNow represents a steady progression of enabling relevant service components to simplify IT operations management at scale and at speed to keep pace with its evolving IT stack and landscape changes. We would like to show you a description here but the site won’t allow us. Later, to my reply with the feasible date/time windows, I have never heard. Modern mobile experiences Keep users informed and engaged any time, anywhere with intuitive mobile apps. Finally, you can select any workflow through flow designer. This is where ITOM Visibility and other ServiceNow applications run, including the ServiceNow CMDB. Internal – between you and an internal customer such as another department. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Some people added Itam interview Questions in our Website. Discovery is triggered by adding one or more IP ranges to discover to the ServiceNow Discovery application 3. IT Operations Management (ITOM) Overview - Now Learning. In this regard, there are some standard integrations of ServiceNow with incident, change, problem management, CMDB, Single sign-on, etc. From a lot of people's perspective it's an IT ticketing tool at the core of it and then it's just gone nuts from there. We would like to show you a description here but the site won’t allow us. 35 ServiceNow Interview Questions (With Example Answers) ServiceNow is a cloud-based platform that many different business departments and individuals use to manage IT and non-IT processes for numerous applications. Identify and solve issues before they occur with cross-team automation workflows. e. IT teams employ to manage themselves and their internal operations. Interviews. These questions are designed to assess candidates’ expertise and suitability for the role, along with skill assessments. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Good understanding of ITIL processes. Round 1 - Interview with Hiring manager: General question on different fields - kubernetes, Ansible, Terraform, databases Round 2 - Technical interview - technical questions on different fields - docker, kubernetes, ansible, AWS, coding experience. Round1: 1. Certified Implementation Specialist- Event Management exam. Courses from $9. What is the parent table of Incident and Change applications ? - task2. ServiceNow ITOM enables organisations to gain visibility across infrastructure and apps, maintain service health, and optimise cloud delivery and spend. I love videogames (I play mostly PC Games) and Comedy TV Shows. Computing Devices cmdb_ci_server . End User . First round was more about how a person reacts to different situations and second round was completely Technical. Fill up the form describing all the incident information. the cloud. Description. In addition to the certifications, the ServiceNow Architect should have the following skills: Deep knowledge of ServiceNow solutions. ServiceNow Discovery Implementer path enables those looking to successfully implement ServiceNow Discovery by laying the groundwork for mature infrastructure operations management. Step 4: – Login to your ServiceNow Developer Platform. A. ITOM Visibility comes with hundreds of patterns—pre-built instructions to discover and map specific types of infrastructure and services. Organizations face mounting pressure to streamline their processes and improve productivity and performance, often with tighter budgets and fewer resources. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater. adults who work in an office with an IT department revealed that in the past 12 months 64% had created at least one account that their IT department “doesn’t know about. ITSM vs ITOM: Definition. There is an annual license cost which is calculated based on your number of devices. ServiceNow Cloud Management allows your IT teams to provision cloud infrastructure and services, while providing consistent management and cost visibility. 3. ITSM vs ITOM: Definition. Transform your business at World Forums. Enterprises get to monitor and manage cloud utilization by in-house developers and outsourced partners. Develop a catalog item to order a laptop and based on selection like RAM, memory, and Graphic card price should be calculated in the cart. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Impact Accelerate ROI and amplify your expertise. A customer or external SLA – between you and an external customer. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registeredFeatures of ServiceNow IT Operations Management. ” 52% reported creating between two and five accounts that their IT department doesn’t know about. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. ServiceNow has broad control over allocating the resources and designing the process flow of those services. 4. Course Overview. ServiceNow ITOM is a set of integrated tools and modules that can be used to streamline and automate IT operations in the organisations. The ServiceNow ITOM suite helps enable multiple components, including the automation of infrastructure discovery, compliance maintenance, services mapping, and events rationalization. HR cases hold the details of HR requests, such as requests for information, and HR processes, such as onboarding. ServiceNow users have ten percent quicker issue goals. First round was more about how a person reacts to different situations and second round was completely Technical. Top 10 Frequently Asked ServiceNow Interview Questions Difference Between ServiceNow & Salesforce? What is ServiceNow? What do you mean by the term “Application” in ServiceNow? What is the latest ServiceNow user interface and when it was released? What is the full form of CMDB? What is the CMDB. Security is a largely important topic when it comes to building a CMDB with ServiceNow Discovery. ITOM Course Highlights. Demonstrate your adeptness in Incident Management, providing a step-by-step breakdown of the process - from swift response and preliminary diagnosis to the.